SHIPPING

League Beauty ships from Melbourne, Australia.

AUSTRALIA

• Standard Shipping (3–6 business days): $8 AUD  

• Express Shipping (1–3 business days): $15 AUD  

• Complimentary shipping on orders over $100 AUD

NEW ZEALAND

• Standard Shipping (5–10 business days): $15 NZD  

• Express Shipping (3–6 business days): $35 NZD  

• Complimentary shipping on orders over $150 NZD

INTERNATIONAL SHIPPING

We currently ship to selected international destinations, including the United States, United Kingdom and Canada.

Shipping rates and delivery timeframes are calculated at checkout based on destination and service selected.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes or other fees imposed by the destination country.

Where available, duties and taxes will be calculated and collected at checkout. Any additional charges imposed by local authorities remain the responsibility of the customer.

By placing an international order, you agree to pay any applicable customs fees, duties, or taxes required to receive your order.

ORDER TRACKING

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

DELIVERY

While we work with trusted shipping partners, delivery timeframes are estimates only and may vary due to factors outside our control, including customs processing, peak periods and carrier delays.

RETURNS & ORDER ISSUES

We hope you love your League experience. If something is not quite right with your order, we are here to help.

Due to hygiene and safety reasons, and because our products are personal care items, League Beauty products cannot be returned, exchanged or refunded for change of mind.

If your order arrives damaged, faulty, or you receive an incorrect item, please contact hello@league-beauty.com within 7 days of delivery. We will assess the issue and, where appropriate, provide a replacement, store credit or refund.

Please note: Return shipping costs are the responsibility of the customer. We recommend using a tracked service, as we cannot be held responsible for items lost in transit. Once your return is received and inspected, we'll issue a refund to your original payment method (excluding or including the return shipping fee, depending on the reason).

For full details, please refer to our Refund Policy.

To start a return, contact us at: hello@league-beauty.com.

BUSINESS INFORMATION

League Beauty Pty Ltd

ABN 98664017583

Australia

Effective Date: 1st July 2025

We want you to feel confident with every League Beauty purchase. Here is how we handle returns:

CHANGE OF MIND

Due to hygiene and safety reasons, we do not accept returns, exchanges or refunds for change-of-mind purchases of any League Beauty products.

DAMAGED, FAULTY OR INCORRECT ITEMS

If your order arrives damaged, faulty, or you receive an incorrect item, please contact us within 7 days of delivery at hello@league-beauty.com.

Please include:

• Order number  

• Clear photographs of the item and packaging  

• Description of the issue

We will assess the claim and, where appropriate, provide a replacement, store credit or refund.

NON-RETURNABLE ITEMS

The following items cannot be returned:

• Opened or used products  

• Change-of-mind purchases  

• Sale or promotional items (unless faulty)  

• Items reported more than 7 days after delivery

AUSTRALIAN CONSUMER LAW

Nothing in this policy excludes or limits your rights under Australian Consumer Law. If a product has a major fault, you may be entitled to a repair, replacement or refund as required by law.

We reserve the right to decline returns that do not meet these conditions.

BUSINESS INFORMATION

League Beauty Pty Ltd

ABN 98664017583

Australia

Effective Date: 1st July 2025

Welcome to League Beauty. By accessing or purchasing from our site, you agree to the terms below. Please read them carefully.

OVERVIEW:

This website is operated by League Beauty. Throughout the site, “we”, “us”, and “our” refer to League Beauty. By visiting or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

ONLINE STORE TERMS:

You must be at least the age of majority in your state or territory to use this site. You may not use our products for any illegal or unauthorised purpose.

ACCURACY OF INFORMATION:

We strive to keep product and pricing information accurate, but errors may occasionally occur. We reserve the right to correct errors and update or cancel orders if needed.

PRODUCT AVAILABILITY:

Products are subject to availability and may be discontinued at any time. We reserve the right to limit quantities.

PRICING AND PAYMENTS:

All prices are listed in Australian dollars (AUD). We accept major credit cards, PayPal, and Afterpay. Payments are processed securely through third-party gateways.

INTELLECTUAL PROPERTY:

All content, branding, and designs on this site are the property of League Beauty and may not be copied, reproduced, or used without permission.

LIMITATION OF LIABILITY:

To the maximum extent permitted by law, League Beauty is not liable for any indirect, incidental, or consequential damages arising from use of our site or products.

GOVERNING LAW:

These terms are governed by the laws of Melbourne, Victoria, Australia.

CHANGES TO TERMS:

We reserve the right to update these terms at any time. Continued use of the site after changes constitutes acceptance.

BUSINESS INFORMATION

League Beauty Pty Ltd

ABN 98664017583

Australia

Effective Date: 1st July 2025

At League Beauty, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website or services.

WHAT WE COLLECT:

When you visit our website, make a purchase, or contact us, we may collect:

• Your name, email address, phone number, and shipping address
• Payment and billing details (processed securely via third-party providers)
• Your IP address, browser information, and device type
• Order history and customer service interactions
• Any information you choose to submit (eg, product reviews or surveys)

HOW WE USE YOUR INFORMATION:

We use your personal information to:

• Process and deliver your orders
• Communicate with you about your purchase
• Respond to your enquiries or support requests
• Improve our website, products, and services
• Send marketing emails (only if you opt in)
• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

HOW WE STORE YOUR INFORMATION:

Your data is securely stored via Shopify’s encrypted platform and trusted service providers. Payment information is handled by PCI-compliant gateways (e.g., Shopify Payments, PayPal, Afterpay), and League never sees or stores your full credit card number.

COOKIES AND TRACKING:

We use cookies to:

• Enable core site functionality
• Remember your cart and preferences
• Improve performance and analytics
• Deliver relevant marketing (if you opt in)

You can manage cookies through your browser settings at any time. Read the full cookie policy below. 

THIRD- PARTY SERVICES:

We may share necessary information with third-party partners who help us run our store (e.g. shipping providers, payment gateways, email services). These providers are only given the data they need and are required to protect it.

YOUR RIGHTS:

You can request to:

• Access or correct your personal data
• Opt out of marketing communications
• Request deletion of your data (where permitted by law)

To make a request, email us at hello@league-beauty.com

POLICY UPDATES:

We may update this policy from time to time. Any changes will be reflected here, and the revised date at the top will be updated.

CONTACT US:

Have questions about this policy or your data? Email: hello@league-beauty.com

COOKIE POLICY:

Effective Date: 1st July 2025

This Cookie Policy explains how League Beauty uses cookies and similar technologies to improve your experience.

WHAT ARE COOKIES:

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, cart contents, and activity.

TYPES OF COOKIES WE USE:

• Essential Cookies: Required for site functionality (e.g., checkout)
• Performance Cookies: Help us understand how you use our site
• Functionality Cookies: Remember your preferences
• Marketing Cookies: Used for advertising and retargeting via platforms like Facebook and Google (only if you opt in)

MANAGING COOKIES:

You can manage or delete cookies in your browser settings. Blocking some cookies may impact site functionality.

THIRD-PARTY TOOLS:

We may use trusted third-party tools such as Shopify, Meta, TikTok, Google Analytics, and Klaviyo. These services may set cookies to deliver ads or track site usage.

We use trusted partners, including Meta and TikTok, to better understand how our website is used and to share League with people who may love it.

This means we may use technologies such as:

• Cookies

• Pixels (including the Meta & TikTok Pixel)

• Secure server-side integrations

These tools help us:

• Measure how our website and campaigns perform

• Understand what products and content resonate

• Show you relevant content and offers across platforms

In some cases, this may involve sharing limited information (such as your email or browsing behaviour) in a secure, hashed format to help improve ad performance and relevance.

You can manage or disable cookies through your browser settings at any time.

You can also adjust your ad preferences directly within platforms like TikTok.

UPDATES TO THIS POLICY:

We may update this policy as needed. Any changes will be posted here with an updated effective date.

BUSINESS INFORMATION

League Beauty Pty Ltd

ABN 98664017583

Australia